Privacy Policy
Last updated: June 1, 2026
1. Introduction
Partaton ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and location when you register as a buyer or seller.
- Business Information: Shop name, business registration details, and market location for dealers.
- Usage Data: IP address, browser type, device information, pages visited, and interaction with listings.
- Communications: Messages sent through our platform, quote requests, and customer support inquiries.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our marketplace services
- Connect buyers with verified spare parts dealers
- Process quotes, orders, and delivery requests
- Verify dealer identities and business registrations
- Communicate with you about your account, orders, and updates
- Improve our platform and user experience
- Prevent fraud and ensure platform security
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Other Users: When you request a quote or contact a dealer, we share necessary contact details to facilitate the transaction.
- Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, and customer support.
- Legal Compliance: When required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for certain data processing activities
- Request restriction or objection to processing
- Data portability
To exercise these rights, contact us at the email below.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and support our marketing efforts. You can manage cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@partaton.com
Phone: +233 54 842 9872
Address: Accra, Ghana